Privacy Policy
This privacy policy describes how SparkleWash India collects, uses, and protects the personal information you provide or that is collected when you use our site or our online platform. We are committed to protecting your privacy and handling your personal information in an open and transparent manner, in compliance with applicable privacy laws.
Information We Collect
When you use our site or services, we may collect various types of information. This can include personal information you provide directly, such as when you fill out forms, request services, make bookings, or communicate with us. The types of information we may collect include your name, postal address, phone number, vehicle details (make, model, license plate number), payment information (handled securely by third-party processors), and any other details you provide related to your service request or inquiry.
We also automatically collect certain information when you visit our site. This may include your IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage the automotive services you request, such as scheduling and performing car washes and related treatments.
- To process payments for services.
- To communicate with you about your bookings, services, and inquiries.
- To improve our services and your experience on our site.
- To understand how users interact with our site.
- To comply with legal obligations.
- For internal administrative purposes.
We process your personal information based on legal grounds, which may include your consent, the necessity to fulfill a contract with you, compliance with legal obligations, or our legitimate business interests.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with third parties only under specific circumstances and for specific purposes:
- With service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, and other services necessary to operate our business and provide our services. These third parties are contractually bound to protect your information.
- With relevant authorities if required by law or legal process, to protect our rights or property, or in case of emergency.
- In connection with a merger, sale of company assets, or other business transaction, your personal information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted to our site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of it.
Your Rights
Under applicable privacy laws, you may have rights regarding your personal information. These rights may include the right to access, rectify, erase, restrict processing, object to processing, and potentially the right to data portability. You also have the right to withdraw consent where we rely on your consent to process your information.
To exercise any of these rights, or if you have questions about this privacy policy or our privacy practices, please contact us in writing at the address provided below.
Children's Privacy
Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us via postal mail at:
SparkleWash India
3B
15th Cross Road,
JP Nagar Phase 5,
Bengaluru, Karnataka,
560078
India